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About Us
The Little Black Bead Company is interested in your feedback. If you have any suggestions or comments please email us at janeandzoe@thelittleblackbeadcompany.com Our Contact details: The Little Black Bead Company Monkscroft, Abbey Rd, St. Bees, Cumbria, CA27 0EG England] Phone: 01946 822433 Email:janeandzoe@thelittleblackbeadcompany.com VAT reg no: GB 809 1604 39 |
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. |
| Shipping And Handling We ship to UK addresses only. Your order should normally arrive within 3 to 4 business days after we recieve your payment. We use The Royal Mail First Class Delivery service. |
| Delivery Schedule We will normally send your order to you in 3-4 business days after we receive your payment. |
| Back Orders We cannot accept back orders. If the item is out of stock, please check the website at a later date. Due to our changing supplies of beads, we only be able to make limited numbers of certain designs. |
| Tax Charges For orders made from the UK 20% VAT is added. |
| Credit Card Security We use Paypal, a secure online paymet facility. After payment with a debit/credit card or directly via Paypal (if you are a registered user), you will receive a confirmation email from PayPal. |
| Guarantee All of our products come with a 30 day guarantee. Our guarantee is in addition to your statutory rights. |
| Reaching Us If you need to reach us, please email us at janeandzoe@thelittleblackbeadcompany.com, alternatively, you can call on 01946 822433 or write to us at: The Little Black Bead Company, Monkscroft, Abbey Rd, St. Bees, Cumbria, CA27 0EG |
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Privacy Policy
The Little Black Bead Company do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Please include a copy of your invoice, aswell as a reason for the return. Please send, securely wrapped, recorded delivery to avoid loss of item. |
| Remittance Terms We use Paypal, a secure online paymet facility. After payment with a debit/credit card or directly via Paypal (if you are a registered user), you will receive a confirmation email from PayPal. If paying by cheque, items are sent on receipt of payment. |